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Q: How quickly will I get a quote or order confirmation?

How quickly will I get a quote or order confirmation?We’ll confirm stock and freight costs within 24 hours of your enquiry and send a formal quote or invoice straight after.

Leave your details and a member of our sales team will be in touch to organise an appointment.

Contact Details

We are big enough to cover Australia, and we are small enough to care about your specific requirements….. we listen to you!

Call

1300-artisan™ (1300 278 472)
+61 (02) 9830 8100 (International)

Email

sales@artisangroup.net.au

HEad office

72 – 78 Tattersall Road
Kings Park NSW 2148 Australia

FAQs

Do you deliver Australia-wide, and how long will it take?

Yes — we ship to every state. Typical transit is 3-5 business days to metro NSW/VIC/QLD/SA and 5-14 days for regional or interstate locations.

Can I pick up my order instead of having it shipped?

Absolutely. If the item’s in stock in your state and the supplier allows collection, you can book a warehouse pick-up. Just let us know the model number and your suburb and we’ll set it up.

What kind of warranty and after-sales support do you provide?

Most equipment comes with 12–24 months parts & labour cover, with the option to register for extended parts warranties on selected brands. If anything goes wrong, we organise the technician and the paperwork for you.

How quickly will I get a quote or order confirmation?

How quickly will I get a quote or order confirmation?
We’ll confirm stock and freight costs within 24 hours of your enquiry and send a formal quote or invoice straight after.